Sales Teleconferences
When sales teams are widely distributed, the use of conference calls in day to day business comes naturally.
Sales meeting by teleconference
Many sales teams meet weekly by teleconference to conduct business which would have been done face to face in the past, such as:
- Sharing success stories
- Learning from lost sales
- Discussing major opportunities
- Changing forecasts
- Highlighting areas for focus
- Motivating remote team members
Meetings can be recorded for team members unable to attend and downloaded over the web as an MP3 file.
Sales managers who use conference calls reduce time spent making many separate phone calls which is beneficial because:
- They make a widely dispersed team really feel like a team and not a group of individuals who happen to have the same boss
- The team is able to share knowledge
- Sales managers stay productive
- They allow for more time in front of customers
- Travel expenses are reduced
- Environmentally we are all better off (greenhouse gases etc)
Training conference calls
Teleconferences are frequently used by product managers to keep sales teams up to date.
Again, this type of conference call would be recorded and put on the intranet for staff who missed the meeting(s). Also good for training new hires.
Complex tenders / bids
As tenders and the bid process get more complex, the need to coordinate distributed resources grows.
Using teleconferences helps keep everybody focused as a team and reduces the chance of misunderstandings which may develop when only email and point to point phone calls are used.
Large account management
Winning and keeping large accounts means ensuring all personnel within that account are happy.
Conference calls are routinely used by account teams to share knowledge and keep focused on what is important.
» Sales presentations / selling conference calls
» Conference calls for product marketing
