Voice over IP
Frequently Asked Questions
Can I use VoIP to connect to a teleconference?
Yes, provided it can generate DTMF - the tones telephones make when you press the buttons. How to join a conference call using Skype.
What number should I dial?
The main benefit for most users of VoIP is the extremely low call costs. So to receive the full benefit, dial the Melbourne telephone number.
How will I be charged?
Your VoIP provider will charge for a call to Melbourne (normally around 10 cents regardless of call duration if you are in Australia).
Why doesn't HotAir offer direct VoIP connection?
As the company shaking up the Australian teleconferencing industry, if we could offer a business grade service (consistently good sound quality) we would. This is something we are monitoring very closely.
For most teleconferencing users the ability to join a meeting from any phone at any time and have consistent sound quality is the most important aspect of the service.
It is possible to get all of the benefits of VoIP's low cost without sacrificing ease of use by using VoIP to connect to the conferencing service as described above.
If you would like to discuss this with us, please
or call on
1800 157 313.
