Conference Call Tips

Send out a schedule showing the time and date of your conference call, including time zones
Write the month as a word to avoid confusion
Send any documents needed for the meeting early enough for the recipients to review them
Notify participants of the telephone number, security code and the conference commands

If participants have not met, make introductions
Explain the purpose of the conference call and how long it will take
Request participants to mute their lines if they are not speaking. If they don't have a mute button, they can do this be pressing *6 to mute/unmute

Participants should:

Join the conference call from somewhere quiet
Address each other by name
Resist side conversations
Mute their lines when not speaking, this has a huge impact on overall sound quality. This is done by pressing the mute button on the phone or by pressing *6 to mute / unmute
Not put the conference call on hold, it will put their hold music into the conference
Face the microphone when using a speakerphone and not put anything in front of the microphone which prevents the speaker from being heard clearly
Press *0 at any time for conference assistance

Avoid tapping on the table or shuffling papers near speakerphones
Always mute the speakerphone before moving it
Some speakerphones will cause feedback when the volume is set too high
If the sound coming out of your speakerphone is too quiet or is intermittent try muting it

If you need further assistance please call us on 1800 157 313.