Your HotAir Crew - The Management Team
Ian Wells
Chief HotAir-head, big cheese and co-founder
Ian has over 14 years experience in the teleconferencing industry and 22 years in telecommunications. He is widely credited as the founder of the Asia Pacific teleconferencing industry.
As the Asia Pacific Managing Director for MCI WorldCom, Ian led the team who established the first teleconferencing company in Hong Kong, Japan and Singapore followed by a service in Australia.
The business was the largest specialist conferencing provider in the region with a staff of a 130.
He later became the Australia / New Zealand Managing Director for Genesys Conferencing where he doubled the size of the business in four years.
When asked why he wanted to set up HotAir Conferencing, he said “Australian conferencing users have been over paying for conferencing for many years, but with the changes in technology I knew I could provide a fantastic service and still be massively cheaper than other providers. I wanted to offer great prices up front without customers needing to haggle.”
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Jackie Jackson
Co-founder
Jackie is another veteran of the conferencing industry, working with Ian to create the first teleconferencing services in Hong Kong, Japan and Singapore.
Before HotAir, Jackie was the Asia Pacific Operations Manager for MCI WorldCom and prior to this was the operations manager for the UK's second largest service provider.
When asked why she wanted to set up HotAir Conferencing, she said “I wanted to create a company which excels and takes pride in customer care. A common challenge to many growing organisations is how to sustain the high service levels. I wanted to use the latest technology to automate routine tasks so that our team can focus on customers, not paperwork.”
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